A Cyber-Attack Dissected: How they get in, what they do, and what you can do!
by James Harper, Solutions Architect, Maxsum Consulting.
Fraud is nothing new – people have been tricking other people into parting with their money since money was invented. But while the internet has made many things easier and... Read More
That’s because on May 25, 2018 the European Union’s General Data Protection Regulation (GDPR) came into force. Whilst these... Read More
February 22, 2018 was a big day in Australia’s data compliance history. Although it probably wasn’t marked on your calendar – it certainly was on ours, because it means all new things for very broad swathe of Australia’s business community. ... Read More
Where do you think your business starts and finishes? Reception? The back door? Car park? Bus ride home? Airport lounge? Kindergarten pick-up? Friday drinks? Have you ever thought about how and where your business is really being conducted out in the wider world... Read More
For many Small to Medium sized Enterprises (SME) Digital Fatigue has set in over the last 12-18 months. Business decision makers have been besieged by the relentless “do or die”, “eat or be eaten” digital disruption message. But digital disruption is no longer big news.... Read More
Amazon in Australia, the SME and How Business Technology Can Help!
It’s a household name across the English-speaking world and beyond – Amazon; and unless you’ve been living in a remote island paradise for the last 18 months, you’d be aware of the buzz Amazon's arrival on Australian shores has had.... Read More
There is no doubt that when it comes to digital transformation that strategic alignment is king! Recent CEO surveys are dishing up the proof with countless tales of failed transformation projects.... Read More
It’s the cycle of routine distraction and reaction – a modern-day feature of the way we work and go about our day-to-day business – which actually makes us and our people the weakest link in even the most robust cybersecurity setup.... Read More
Why CFO and CIO collaboration is critical to achieving digital transformation outcomes.
IT-business alignment is the aim, the outcome and the holy grail of digital transformation initiatives in businesses the world over. A few years into business’ collective digital transformation journey, we are starting to see some clear converts – organizations... Read More
…and how to find one that you will!
When my daughter was on camp, her school principle went along for a day. Later that week, he recounted to the school assembly about the kids’ abseiling challenge and started talking about the notion of “fear”. What it took some kids, once... Read More
Want to provide a better customer experience? Then start by getting your data ducks in a row!
A staggering 73% of business leaders say that delivering a relevant and reliable customer experience is critical to their company’s overall business performance. 93% agreeing that this will definitely be the case within the... Read More
Are you missing the building blocks that count?
- Insights into what makes a great customer experience based on travel (mis)adventures in Italy -
Italy – Prime international tourist destination renowned for its atmospheric historical centers, gastronomic experiences and giving visitors a taste of La Dolce Vita. Whilst sensory life experiences are... Read More
What your business can learn…and leverage from FinTech.
FinTech – it’s a pretty catchy name for a pretty simple concept; essentially, a business that aims to provide financial services using software and/or cutting-edge technology innovations. The Fintech experience is synonymous with digital disruption and the resulting digital transformation of the financial... Read More
At an Australian Institute of Company Directors lunch in 2017, ex-Telstra and current CSIRO head David Thodey was asked a question during Q&A about his advice for organizations balancing risk management against their need to innovate within a technology strategy.... Read More
The kids cooked breakfast on the weekend, which meant I actually had time to read the paper. Not just flick through the feed on my phone, but actually spread The Weekend Australian out across the table as I tucked into some pancakes, and peruse!
But as I read Sunday morning, something... Read More
WIIFM? (Who cares? Nobody trusts you!)
By Chris Pezzimenti, One Step Out
A couple of months ago I found myself in the midst of a major disagreement between business partners that had the potential to bring down everything. It was a powder keg ready to explode and battle stations were manned. It... Read More
Mr Squiggle – bet you haven’t thought about him for years! I’ve just recently introduced my kids to our generation’s wonderous world of Miss Jane, Mr Squiggle and Bill the Steamshovel via the magic of YouTube, and they’re amazed at Mr Squiggle’s art-rendering process. “That’s cool!” my youngest says, “but all he’s got are bits and dots and lines! How... Read More
Data and analytics is the steam train of what’s being called The 4th Industrial Revolution – the Digital Revolution. And it’s shaping up fast to be an anybody-in-the-road-gets-knocked-over scenario.
Why the urgency? Well aside from the fact that there’s a train bearing down on your business and you’re tied to the tracks, your competition is already in the driver's seat and they’re coming for you!
The data... Read More
If your "IT Dept." or partner is not asking YOU the right questions about your business, find one that will! Are you confident that your business is on the path to becoming digital-ready? Do you believe you are agile enough to beat out your competition and carve out a top spot... Read More
Want to know more about building a business technology strategy AND enjoy some of the best coffee and Italian pastries on Lygon Street? Well that's how we roll at Maxsum! Business insight with a side of espresso.
Our Director, Joe Ciancio, is going to lead an interactive discussion at the next... Read More
At recent Not-for-Profit forums the overriding message has been that for NFPs too, change is the new norm. While the NFP sector is traditionally seen as being highly risk averse, they too are now facing the urgent need to adapt to disrupted service markets, pressure from advances in automation and... Read More
I don’t know how old you are, but I’m certainly of an age that I distinctly remember when I sent my first email. The thrill, the magic, and the excitement of it all! And then, believe it or not – I got a reply! Cue forward to 2017 though and... Read More
Are you a bit hazy on your organization’s direction for Hybrid Cloud? There are 2 key questions you need answers to before you talk tech!
Business decision makers already know that cloud is the new norm. The question is no longer whether to cloud or not to cloud – The questions... Read More
ANZAC Day – It’s one of the few national traditions observed in our relatively still-young nation. It’s a truly iconic Australian tradition that has steadfastly held strong over several generations. Each year, local ceremonies around the country remind us that the ANZAC Day message is a powerful and unifying one.... Read More
I caught up with some old friends over Easter who used to work for one of Australia’s preeminent fashion brands. It’s a big name that we all know. They told a story of how things have changed in Australian design houses; about how once upon a time all the employees... Read More
The Basics of Ransomware Explained
By this stage, pretty much all of us have had that call from the bank. “Mr. Ciancio, we’re just ringing today to discuss some unusual activity on your credit card ending in numbers 1234…”. That sinking feeling you get is just the start of what data... Read More
Maxsum Consulting is proud to partner with Caliper Australia in presenting this Guest Blog post.
How New Technology is Changing Recruitment
The rapid advancement of technology in the recruitment and HR space is significantly changing the way businesses handle their talent management.
The recruitment process in particular is changing immensely for both small... Read More
Transformation is probably one of the most over-used words in business, and now disruption is probably not that far behind. But despite the hype, digital disruption need not be a doomsday proposition for your business.... Read More
Looks can be deceiving. Despite the stereotypes, IT, computing and engineering have never been totally male-dominated realms. There have been many truly dedicated and innovative men and women in IT throughout history who have innovated and shaped the technology that drives our modern world and ways of working.
In recognition of... Read More
I don’t think Australians have ever taken more notice of, much less come to understand, US political battle-lines more than in recent months. So heading to the US last week for the first time in a while, I was intrigued to see what the grassroots sentiment was like. And the word on the street proved more interesting than I expected.
From a local independent... Read More
Customer Service vs Empathy in the new race to win friends and influence people
I recently read an article on how to show empathy in customer service, which advised service providers to show “customers they care” by using 30 or so recommended “Empathy Statements”. Nice and easy – job done! But... Read More
Making the most of what you've got!
The bigger the better, right? That's certainly true of the homes we build, Christmas pressies under the tree, and profit figures on our balance sheets. But is Big Data good data? It's not enough just have access to all this data; we need the know-how to capture and harness the true value and insights... Read More
Ok, so your holiday tan has faded, the kids are back at school (finally!), and just as you try to fire up for the year ahead, you remember all the to-dos on your list left over from last year. Most of us have already broken at least one resolution we made New Year’s day, and back at the desk, three weeks in... Read More
My daughter's Year 3 class is like a mini United Nations. Amongst her group of friends are the most adorable kids of Ethiopian, Japanese and Pakistani backgrounds. Seeing them play together is a celebration of diversity that is a joy to experience.
In the early 80s however, my primary school wasn't... Read More
As a kid in 1988, I clearly remember my Dad's 40th Birthday party and thinking "wow, he's old"… Well, I blinked and found myself at my own 40th do a few years ago.
Knowing the love of my heritage and tradition, one of the many wonderful gifts I received, was a... Read More
The best things in life are often the simplest. And nothing gets more simple that this.
If you want to land a highly paid, commission based salary for a sales role, there is ONE THING that you need to keep in mind - don't apply for a position with us! Just don't.... Read More