Tags

Latest Posts

 

Customer Experience

5 After-Hours Support Need to Knows

Understanding how after-hours support services work and what to expect Ever wondered what happens to your IT systems after you all go home for the day? Ever wondered how and why you come to work the next morning and things are different? Or have you just wondered what you should do if you...
Read More

Can the SME Hold Off the Online Giant?

Amazon in Australia, the SME and How Business Technology Can Help! It’s a household name across the English-speaking world and beyond – Amazon; and unless you’ve been living in a remote island paradise for the last few years, you’d be aware of the buzz Amazon's arrival on Australian shores has had....
Read More

Start Small with Big Data to Deliver Better Customer Experience

Want to provide a better customer experience? Then start by getting your data ducks in a row! A staggering 73% of business leaders say that delivering a relevant and reliable customer experience is critical to their company’s overall business performance. 93% agreeing that this will definitely be the case within the...
Read More