About Maxsum Consulting
For over 20 years Maxsum has been bringing our people-focused, process-backed and performance-driven approach to business technology decision-making tables across Victoria.
As a multiple award-winning, ISO-certified Managed IT Services Provider, Maxsum uniquely offers combined Managed IT Support AND Managed IT Security package options with included strategic planning and advisory services, alongside the planning and delivery of an extensive range of business technology project and professional services.
Our clients range in size from growth-focused small businesses to medium-sized enterprises. We prefer to work with industries, sectors and organisations where we align on purpose, and work with a range of organisations across the professional services, not-for-profit, manufacturing, local government and community sectors.
Our Mission, Vision & Values
At Maxsum we work daily to our purpose To Enable Opportunity and Realise Potential for our clients, across our own team and partner ecosystem and for the wider community.
Our Vision is to Conquer the Complexity involved in technology change to support you in driving continual improvement across your IT systems, security and business processes.
Day to day, Maxsum works to our Cultural Values to deliver our Vision and achieve our Mission.
Our Proven Process – Maxsum’s Client Engagement Framework
We believe that our Proven Process is the key to conquering the complexity that comes with managing technology change across your environment. Engaging with Maxsum in our people, process and performance-driven approach to Managed IT Support and Managed IT Security Services provides your organisation with the opportunity to better leverage technology both strategically and operationally to achieve your goals.
Our Guarantee – The MaxGuard 90DG Promise
We are confident that our Proven Process works and that your organisation will start to see the benefits of our approach straight away. We’re so sure that if after 90 days post Managed IT Service transition & onboarding, you are not completely satisfied with the level of service you are receiving as a MaxGuard Managed IT Services client, we will refund your onboarding project costs, waive any off-boarding costs and remove our management and monitoring tools free of charge!
Our Team – Key Members
Maxsum’s client base is supported by an executive team with extensive enterprise-scale business technology, IT support, IT Security and consulting experience, as well as dedicated Leadership, Sales, Service Delivery, Security Services, Project Delivery, and Change Management Teams. Talk to us about how our compliance, infrastructure, cloud, collaboration, communications, security, procurement, licensing and infrastructure subject matter experts drive our mission of Enabling Opportunity, Realising Potential daily.
Joe Ciancio
Managing Director
Kristy Eastman
General Manager
Linda Pedder
HR & Office Manager
Mark Arandale
Sales Manager
Rebecca Ciancio
Marketing & Communications
David Buchan
IT Strategy Consultant
Peter Kennedy
Account Manager
Steven Clarke
Service Delivery Manager
Richard Shanley
Project Delivery Coordinator
James Harper
Solutions Architect
Stephen Poole
Support Specialist
Dylan Straw
Support Engineer
Ishwara Sharifudin
Support Technician
Ryan Akers
Support Technician
Sam Needs
Support Technician
Jake Kirk
Support Technician
Corey Barnard
Support Technician
Maxine Maxwell
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Certifications & Partnerships
In addition to our ISO9001 (Quality Management Systems) and ISO27001 (Information Security Management Systems) certification, Maxsum operates to the Entrepreurial Operating System (EoS) management framework.
We work with a strategically aligned and selectively vetted list of globally and nationally recognised vendors and partners that support Maxsum to deliver world-class service, insights, innovation and knowledge into the Victorian marketplace.
We maintain key partnership status and certification levels with Microsoft, Google, Sophos, Datto, Rhipe, Dicker Data, Telstra, NBN, Fujitsu, HP, and are registered as an Australian Cyber Security Centre Network Partner and an Approved Supplier on the Department of Premier and Cabinet’s Vendor Panel.
Careers at Maxsum
We have a clear Mission – To Enable Opportunity and Realise Potential – for the clients we work with, for our team and for the community.
We have clear goals and we know what great looks like. We’re always on the lookout for more greatness to add to our growing and dynamic team.
At Maxsum, you’ll have the opportunity to work with a range of engaged and purpose-driven clients as well as access:
- Personal and professional development, certification and training opportunities
- A lively, fun and supportive team environment
- A modern, purpose-built office space
- Performance and culture driven inventive and award programs
- An Employee Assistance Program with a range of mental health and wellbeing support options
- Our innovative SUMTOTAL Employee Benefits Program that offers work from home options, free gym membership, free Ambulance Victoria membership, as well as opportunities to get involved and be part of community initiatives.