IT Services & Strategy

We get it. IT is complex…

Getting business technology to live up to its promise and deliver real traction towards your organisation’s goals takes much more than just “Good IT”.

Whether you’re looking to grow, enhance operational efficiencies, deliver more impact to your clients, or use technology more productively and securely to add value to what you do and how you do it, your success will depend on a combination of:

Best-in-class Managed IT Support & Services that excel in helping your organisation meet and respond to the needs and demands of Modern Work

AI+Human-expert-led Managed IT Security Services with 24/7 cyber threat detection and response delivered by a team of leading global SOC analysts

Consulting-led Strategic Planning to manage a Business Technology Roadmap that provides a crystal-clear view of now, what’s next, and advice on making flexible but firm decisions around your IT services and security.

As leaders in their own industries, Maxsum clients have told us they want to be able to cut through and conquer the complexity associated with achieving tangible, consistent progress and outcomes through their business technology.

In reality, however, most IT Strategy Consultancies, Managed Service Providers (MSPs) or Managed Security Service Providers (MSSPs) in Australia specialise in only one of these domains, which for you, can make bringing it all together…complex.

At Maxsum, we support and guide our clients through their IT Services, Security & Strategic requirements, providing a complexity-free pathway to continual improvement via our Proven Process.

Here’s what we bring to the table

We’re a Managed IT Services+ Provider

What does this mean? It’s Managed Services, + Benefits! Comprehensive, proactive managed IT support and security is both the foundation and driving force behind all successful enterprises of any size today – no exceptions. It’s the beating heart of your business that ensures your IT systems can flex, protect and deliver continuously and on demand…

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When new business challenges arise or new opportunities emerge, staying relevant and adaptable takes a whole lot more than just consistently great IT service. We get that, and that’s why Managed IT Services with Maxsum comes + benefits.

Yes – we manage your technology today, but we also take the complexity out of future-proofing your business by working with you from the outset to design a measurable, reportable strategic technology pathway to realising your business objectives and then deliver those next-level upgrades and solutions to help you hit your milestones along the way. With strategic engagement, reporting, planning, knowledge and skills building engagements built into Managed Services, as well as a host of educational events, webinars and pilot programs on offer to our clients you’ll have access to everything you need to do more with what you have now, and to start moving into what’s next.

We’re committed to Conquering IT Complexity

Our strength is bringing together the right people, business processes and high-impact business technology solutions to add value and drive continual improvement. It’s really that simple.

Tell me more…

Sometimes the simplest of IT solutions can deliver exceptional value into your organisation. Once your foundations are solid and it comes times to embark on something…more complex…our same consistent focus on people, process and performance ensure right-fit, fully tracked, outcome-driven upgrades, integrations and expansions to your business capabilities.

We’ve got exceptional strategic minds, technical expertise and industry partnerships

Available to you! We’re the largest locally founded and longest serving MSP in our region – and that gives us the benefit of an immense amount of experience. We know what works and what doesn’t work, we know which vendors to work with and which products and services will deliver the consistency and quality businesses demand, we know what’s hype and when it’s time to get onboard.

Find out what we know…

Our team holds a diverse range of skills and experience. From on-prem aficionados, to cloud-loving compliance whizzes, our team of bright sparks, strategists and solutions experts is made up of some of most skilled and experienced technology professionals in the Victorian IT services marketplace today.

Even when you need something outside of our wheelhouse, our strategically aligned and ISO27001-vetted partners can work seamlessly with us to deliver precisely the outcome you’re after.

Find out more about our Key Capabilities & The Types of Clients We Work With