Managing Director and Principal Strategy Consultant
Joe Ciancio brings over two decades of global technology experience to the table. A skilled facilitator and strategist, Joe brings clarity to organisations seeking to navigate the myriad of business technology options available, define which will deliver real outcomes, and design a transformation and innovation roadmap that will allow them to achieve those outcomes. Joe is passionate about the role emerging technologies, cybersecurity, data, and IoT can offer businesses seeking to innovate and grow beyond their boundaries.
Joe is responsible for delivering Maxsum’s Business Technology Review projects and Virtual CIO engagements.
Kristy Fletcher has been with Maxsum since 2015, building on an outstanding career history in project management across the technology and construction industries. Kristy brings to the Maxsum team enterprise-grade project management and team leadership experience, and a sharp strategic focus that enables her to effectively balance both team resourcing demands and project delivery targets.
Service Delivery Co-ordinator
Michael brings 10 years of IT experience to the Maxsum team. Having worked his way from Level 1 technician up through the ranks, Michael demonstrates first-class technical skill set that has led him to become the point of escalation for all tickets. Michael specialises in improving processes and efficiencies by finding innovative ways to apply new technologies and processes to managed services, as well as project and service delivery.
Head of Marketing, Communications and Engagement
Rebecca has more than 20 years’ experience working across different sectors in the technology industry both overseas and in Australia. Rebecca specialises in technical content production and marketing, communications to assist with change management, and supporting user adoption in organisations to ensure businesses are well positioned to leverage and maximise their technology investment.
Linda brings some 30 years of office and account management experience to Maxsum. With a career spanning industries and roles across the technology sector, Linda’s experience in both coordinating and managing both client-facing and internal teams makes her a valuable asset to Maxsum and our clients. In her role as Office Manager, Linda supports dual functions across both Maxsum’s finance and HR departments.
In addition to our management team, Maxsum’s broader team of exceptional technicians who support our clients’ day-to-day technology service and project needs from our two Victorian office locations situated in Bendigo and Melbourne, have been handpicked for their alignment with Maxsum’s mission and cultural values, as well as their appetite for personal and professional development.
Maxsum’s approach to customer service, client engagement and providing an excellent client experience is enshrined in how we operate on a daily basis and is clearly expressed in our cultural values. Our aim is to leverage our strategic and technical resources, tools, and industry partnerships to provide the advice, insights, and support that add real value to our clients, deliver outcomes and drive innovation and growth. In this way we aim to enable our client’s ongoing digital transformation journeys in line with the Maxsum Mission – To Enable Opportunity and Realise Potential.
We partner with the world’s best vendors who provide us with the same level of quality and service that our clients expect of us.