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Shining a Light on Shadow IT

6 Steps to Successfully Managing Shadow IT Are you carefully and strategically planning to make or expand your move into the cloud? STOP right there! There’s something important we think you need to know! No matter what stage of the cloud adoption journey you think you’re at, there’s an 87% chance some...
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3+2 Top Tech Tips – Boost productivity

Everyday there are new features added to the products and services we use, but sometimes there’s just too much “newness” to keep up with. You try to keep up and try new things but before you know it, your list of to dos has just gotten longer and you’re no...
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Is your password a problem?

Why your business…and your people…need to start protecting passwords with their life…literally! Sound a bit dramatic? We meant it to! Why? Because every day, more and more, password compromises and breaches are, at best, blocking productivity and people’s ability to get their jobs done, and at worst, threatening the very existence...
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Multifactor Authentication

Multifactor Authentication – Doubling down on your password protection Here’s a little fact for you to consider as you think about your business’ potential exposure to data breaches: Over 80% of hacking-related breaches in 2017 were the result of weak, default, or stolen passwords! This literally means that in 80% of cases,...
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Making the switch to NBN?

What you need to know about switching over to NBN before the switch off! As we approach the looming completion date for the NBN rollout we will be seeing traditional ADSL Internet and copper line based phone services being progressively switched off. While over 7 million homes and businesses are now able...
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MaxSec: Proactive cyberthreat protection by Maxsum

From a cyber security perspective, any single email out of the 130-odd emails your average business user receives every day could be like that random unwanted late-night visitor…but you’re unaware as you plough through your inbox every day; open, action, file, repeat....
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5 Sure-Fire Signs You’re Ready to Move to the Cloud

When is the right time for your business to move to the cloud? Timing is everything, as they say…Until you’re too late! If moving all or part of your workloads to the cloud has been on your mind for a while, here are the 5 tell-tale signs that it time...
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5 Office 365 collaboration tools you’re not using…but should be!

When we talk about leveraging technology to boost productivity in organisations we talk a lot about embracing the benefits of cloud, adopting more flexible ways of working, and mapping out better processes to support your new digital-age modern workplace. Microsoft Office 365 collaboration tools often play a central role in...
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The Anatomy of a Cyber-Attack Explained

The Anatomy of a Cyber-Attack Explained

Fraud is nothing new – people have been tricking other people into parting with their money since money was invented. But while the internet has made many things easier and faster, so too has the internet made it easier for fraudsters to get at things that don’t belong to them....
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GDPR – What’s with all the emails?

Over the last week you will have noticed a constant stream of emails into your inbox drawing your attention to new privacy policy roll-outs, or asking you to re “opt-in” to services. That’s because on May 25, 2018 the European Union’s General Data Protection Regulation (GDPR) came into force. Whilst these...
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Notifiable Data Breach Scheme – Response Planning 101

February 22, 2018 was a big day in Australia’s data compliance history. Although it probably wasn’t marked on your calendar – it certainly was on ours, because it means all new things for very broad swathe of Australia’s business community. ...
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Is Your “Digital Perimeter” Ready for a Mobile Workforce?

Where do you think your business starts and finishes? Reception? The back door? Car park? Bus ride home? Airport lounge? Kindergarten pick-up? Friday drinks? Have you ever thought about how and where your business is really being conducted out in the wider world...
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Digital Fatigue - Has your business lost its digital drive?

Digital Fatigue – Has your business lost its digital drive?

For many Small to Medium sized Enterprises (SME) Digital Fatigue has set in over the last 12-18 months. Business decision makers have been besieged by the relentless “do or die”, “eat or be eaten” digital disruption message. But digital disruption is no longer big news....
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Can the SME Hold Off the Online Giant?

Amazon in Australia, the SME and How Business Technology Can Help! It’s a household name across the English-speaking world and beyond – Amazon; and unless you’ve been living in a remote island paradise for the last few years, you’d be aware of the buzz Amazon's arrival on Australian shores has had....
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Digital Transformation - The Need for Speed

Digital Transformation – The need for speed

There is no doubt that when it comes to digital transformation that strategic alignment is king! Recent CEO surveys are dishing up the proof with countless tales of failed transformation projects....
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Do You Understand the Phishing Threat?

It’s the cycle of routine distraction and reaction – a modern-day feature of the way we work and go about our day-to-day business – which actually makes us and our people the weakest link in even the most robust cybersecurity setup....
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Is Your Digital vs. Dollars Battle Torpedoing Your Growth?

Why CFO and CIO collaboration is critical to achieving digital transformation outcomes. IT-business alignment is the aim, the outcome and the holy grail of digital transformation initiatives in businesses the world over. A few years into business’ collective digital transformation journey, we are starting to see some clear converts – organizations...
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Do You Trust Your Technology Partner?

…and how to find one that you will! When my daughter was on camp, her school principle went along for a day. Later that week, he recounted to the school assembly about the kids’ abseiling challenge and started talking about the notion of “fear”. What it took some kids, once...
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Start Small with Big Data to Deliver Better Customer Experience

Want to provide a better customer experience? Then start by getting your data ducks in a row! A staggering 73% of business leaders say that delivering a relevant and reliable customer experience is critical to their company’s overall business performance. 93% agreeing that this will definitely be the case within the...
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Building A Better Customer Experience

Are you missing the building blocks that count? - Insights into what makes a great customer experience  based on travel (mis)adventures in Italy - Italy – Prime international tourist destination renowned for its atmospheric historical centers, gastronomic experiences and giving visitors a taste of La Dolce Vita. Whilst sensory life experiences are...
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Taking a Leaf Out of FinTech’s Digital Disruption Portfolio

What your business can learn…and leverage from FinTech. FinTech – it’s a pretty catchy name for a pretty simple concept; essentially, a business that aims to provide financial services using software and/or cutting-edge technology innovations. The Fintech experience is synonymous with digital disruption and the resulting digital transformation of the financial...
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Risk Management vs. Innovation in Your Technology Strategy

At an Australian Institute of Company Directors lunch in 2017, ex-Telstra and current CSIRO head David Thodey was asked a question during Q&A about his advice for organizations balancing risk management against their need to innovate within a technology strategy....
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Eating Business Technology Strategy for Breakfast

The kids cooked breakfast on the weekend, which meant I actually had time to read the paper. Not just flick through the feed on my phone, but actually spread The Weekend Australian out across the table as I tucked into some pancakes, and peruse! But as I read Sunday morning, something...
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What’s In It For Me?

WIIFM? (Who cares? Nobody trusts you!) By Chris Pezzimenti, One Step Out A couple of months ago I found myself in the midst of a major disagreement between business partners that had the potential to bring down everything. It was a powder keg ready to explode and battle stations were manned. It...
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Getting Your IT Strategy to Make Sense

Mr Squiggle – bet you haven’t thought about him for years! I’ve just recently introduced my kids to our generation’s wonderous world of Miss Jane, Mr Squiggle and Bill the Steamshovel via the magic of YouTube, and they’re amazed at Mr Squiggle’s art-rendering process....
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Full Steam Ahead – Building A Data-Powered Business 

Data and analytics is the steam train of what’s being called The 4th Industrial Revolution – the Digital Revolution. And it’s shaping up fast to be an anybody-in-the-road-gets-knocked-over scenario. Why the urgency? Well aside from the fact that there’s a train bearing down on your business and you’re tied to the tracks, your competition is already in the driver's seat and they’re coming for you! The data...
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5 Questions Your “IT Dept” Needs To Ask YOU!

If your "IT Dept." or partner is not asking YOU the right questions about your business, find one that will! Are you confident that your business is on the path to becoming digital-ready? Do you believe you are agile enough to beat out your competition and carve out a top spot...
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June 29th Join Us To Talk Digital Transformation

Want to know more about building a business technology strategy AND enjoy some of the best coffee and Italian pastries on Lygon Street? Well that's how we roll at Maxsum! Business insight with a side of espresso. Our Director, Joe Ciancio, is going to lead an interactive discussion at the next...
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The NFP and For-Profit Partnership

NFPs and Business – Profit is not a dirty word!

At recent Not-for-Profit forums the overriding message has been that for NFPs too, change is the new norm. While the NFP sector is traditionally seen as being highly risk averse, they too are now facing the urgent need to adapt to disrupted service markets, pressure from advances in automation and...
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Charting a Course Through the Hybrid Cloud Haze

Are you a bit hazy on your organization’s direction for Hybrid Cloud? There are 2 key questions you need answers to before you talk tech! Business decision makers already know that cloud is the new norm. The question is no longer whether to cloud or not to cloud – The questions...
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Why Tradition Still Matters in the Age of Digital Transformation

ANZAC Day – It’s one of the few national traditions observed in our relatively still-young nation. It’s a truly iconic Australian tradition that has steadfastly held strong over several generations. Each year, local ceremonies around the country remind us that the ANZAC Day message is a powerful and unifying one....
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The 3 “Rs” of Ransomware

The Basics of Ransomware Explained By this stage, pretty much all of us have had that call from the bank. “Mr. Ciancio, we’re just ringing today to discuss some unusual activity on your credit card ending in numbers 1234…”. That sinking feeling you get is just the start of what data...
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How New Technology is Changing Recruitment

Maxsum Consulting is proud to partner with Caliper Australia in presenting this Guest Blog post. How New Technology is Changing Recruitment The rapid advancement of technology in the recruitment and HR space is significantly changing the way businesses handle their talent management.  The recruitment process in particular is changing immensely for both small...
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IT’s Mothers of Invention – Gamechanging Women in IT History

Looks can be deceiving. Despite the stereotypes, IT, computing and engineering have never been totally male-dominated realms. There have been many truly dedicated and innovative men and women in IT throughout history who have innovated and shaped the technology that drives our modern world and ways of working. In recognition of...
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Challenging the Status Quo – Unexpected Insights from the US.

I don’t think Australians have ever taken more notice of, much less come to understand, US political battle-lines more than in recent months. So heading to the US last week for the first time in a while, I was intrigued to see what the grassroots sentiment was like. And the word on the street proved more interesting than I expected. From a local independent...
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Are you feeling the love?

Customer Service vs Empathy in the new race to win friends and influence people I recently read an article on how to show empathy in customer service, which advised service providers to show “customers they care” by using 30 or so recommended “Empathy Statements”. Nice and easy – job done! But...
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How Big Data is firing the analytics revolution

Your data as a premium asset: Making the most of what you've got! The bigger the better, right? That's certainly true of the homes we build, Christmas pressies under the tree, and profit figures on our balance sheets. But is Big Data good data? It's not enough just have access to all this data; we need the know-how to capture and...
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Lacking inspiration for 2017?

Ok, so your holiday tan has faded, the kids are back at school (finally!), and just as you try to fire up for the year ahead, you remember all the to-dos on your list left over from last year. Most of us have already broken at least one resolution we made New Year’s day, and back at the desk, three weeks in...
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Dare to be different…

My daughter's Year 3 class is like a mini United Nations. Amongst her group of friends are the most adorable kids of Ethiopian, Japanese and Pakistani backgrounds. Seeing them play together is a celebration of diversity that is a joy to experience. In the early 80s however, my primary school wasn't...
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What’s your Pizza paddle ?

As a kid in 1988, I clearly remember my Dad's 40th  Birthday party and thinking "wow, he's old"… Well, I blinked and found myself at my own 40th do a few years ago. Knowing the love of my heritage and tradition, one of the many wonderful gifts I received, was a...
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The secret to a highly paid sales role … just don’t.

The best things in life are often the simplest. And nothing gets more simple that this. If you want to land a highly paid, commission based salary for a sales role, there is ONE THING that you need to keep in mind - don't apply for a position with us! Just don't....
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